Don’t just take our word for it; look at some of these recent comments made by some of our actual customers:
- “Met with your retail sales manager yesterday and purchased some minor plumbing supplies. Very helpful. We’ve also had Countryside come out and install a new valve on a shower, as well as had the HVAC team tune up our furnace. Always very good service.”
- “Your technician was fabulous, awesome, the best Tech that I ever had and he deserves a raise! And I will be telling everyone about him.”
- “The tech was very timely for a Friday night emergency call! He was very courteous and efficient in fixing our furnace. Thank you for the great service”
- “Great service. They were able to come and fix the problem with our furnace the same day I called them!”
- “The Technician came to my house to give my furnace its annual check-up. He was the most thorough serviceman I’ve had. He was truly concerned about satisfying the customer and kept me informed as to what he did, how and why he did it, and evaluated the condition of how my furnace was working. I was impressed! It wasn’t the usual “in and out in a hurry” leaving you wondering what really got done. He also came with all the equipment with him…a new filter and outdoor insulation tape as I had requested”
- “Great experience. We called around 8:00 in the morning. The technician responded quickly and the problem was fixed by 11:00. I was impressed.”
- “Great. Service guy was awesome. Ran a bit late due to an issue with his vehicle but called to tell me and someone else came out to check and make sure all was well and lend a hand if needed to get the job done. I would use again. P.S. I still give an “A” on punctuality because they CALLED me to UPDATE me and to make sure it was still going to work. In my book this is GREAT!”
- “We continue to get very good service from Countryside. We always request our favorite technician because he knows our HVAC and informs us on our role in proper maintenance.”
- “All your people who have come on service calls have been professional. You have excellent employees.”
- “My favorite technician at Countryside has serviced our equipment for the past two years or so and it is always a pleasure to have him take care of our service needs. He is very knowledgeable and can explain the service process and/or any issues in a way that any homeowner can understand. Excellent Associate!”
- “Fast and courteous! We had an emergency, and a dirty job it was!!! We thank you for the quick response!! They cleaned up when done and were very friendly gentlemen!!”
- “Countryside did an excellent job re: my furnace. I was new to the community and after buying my home, I was unable to get any heat during the winter months. I called on a Saturday & Countryside responded within 30 minutes. They were unable to replace the furnace that day, but a few days later, they installed a new furnace & did an excellent job. As I am a senior citizen & knowing I would have to wait a few days, they were also concerned about having another source of heat until the furnace could be installed including offering to supply me with an electric heater. The workers were considerate, friendly & knowledgeable. I even received a follow-up call to make sure all was working well. I am so grateful to these folks & highly recommend them to anyone.”
- “Your technicians are so professional. After we called, I couldn’t believe how quickly he came and diagnosed our air conditioner issue, explained exactly what wrong, ordered replacement parts and got the install professional here to install it. With very hot weather coming, he came and finished the job and was here late to ensure that we would have a cool home. Because I have asthma, hot and muggy weather makes breathing difficult for me. Thank you so much for your prompt and professional service! It is greatly appreciated!”
- “The Tech handled himself in a very professional manner, and was happy to answer all my questions”
